Reference

Open targed4d Legal Terms for Indonesia

We keep this page short enough for you to check before you open an account.

Local law onlyData request pathAccount checksDANA, OVO, GoPay, QRIS
targed4d Open targed4d Legal Terms for Indonesia
CONTACT ROUTES

Switch to Legal Support Channels

If you have a legal question, our chat and ticket paths are the fastest way to reach us. We keep one request thread per account so your data correction, access check, or complaint does not get split across channels. You can send the request from the account menu, and we reply during 09:00-23:00 WIB on the same day whenever the queue allows.

Team online

Live chat

Open chat from the account menu for questions about access, data copies, or a record update. We keep the ticket tied to your account and answer from 09:00-23:00 WIB, with follow-up sent to your registered contact.

Email

Use email when you need to attach screenshots, a correction request, or a record check. We reply with the same case number and ask for the account email or phone on file before any change is processed.

Help form

The form is useful if you want one clear written trail for a deletion, correction, or access request. Fill it from your logged-in account so we can verify ownership before we share or change anything.

DATA AND ACCESS

Browse How We Handle Data

Every legal request starts with the same checks: we confirm the account channel, the device history when needed, and the request type before we move any record.

Data minimisation

We keep only the fields needed to run the account, verify access, and answer legal requests. If a form asks for extra proof, we limit it to the case and remove duplicate copies after the matter is closed.

Cookie choices

Cookie settings are tied to your session and remembered when you return on the same device. You can clear them in browser settings or ask us to reset the preference on your account if you cannot change it yourself.

Login security

We check the current login channel before changing sensitive details. If the email or phone on file has been updated, we ask for a fresh verification step so the record cannot be altered by mistake.

Retention window

We keep support records only as long as needed for account safety, dispute handling, and legal requests. When the retention window closes, the file is archived or removed according to the rule that applies to that record.

Request channel

Send access, correction, or deletion requests from the account menu or live chat. We ask you to confirm the registered email or phone, then we track the request until you get a final reply.

Change record

If we update your name, contact detail, or consent choice, we log the change, the time, and the channel used. That record helps us explain what changed and why if you ask later.

Open Legal Questions You May Ask

These answers cover data copies, corrections, cookies, record retention, and the contact path for legal requests. If local law changes, we update the page and apply the new rule only where it is allowed. You can still use the same account channels, and we will point you to the right step before we close a case. That keeps the process clear whether you are checking access, asking for a correction, or following up on a pending case.

It explains how we handle access, data use, cookie settings, and account requests. If the rule changes by region, access depends on local law and is available only where local law permits.

Yes. Send the request from live chat or the help form in your account menu, then confirm the email or phone on file. We reply through the same channel after we verify ownership.

Open the correction request from the account menu and send the updated detail with any supporting proof we ask for. We log the change, keep the old record for the case file, and update the live profile after verification.

We keep records only for the period needed to run the account, answer disputes, and meet legal requests. After that period, the record is archived or removed under the rule that applies to it.

Cookie choices help us remember session preferences and basic access state on the same device. If you clear them, you may need to verify the account again, but you can reset the preference from your browser or ask us.

Use live chat, email, or the help form from your account menu. We keep one case number per request so you can follow the same thread until we send a final reply.

We adjust access and request handling to match the new rule, and any change applies only where local law allows it. If that affects your account, we tell you through the registered contact channel.